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Return of an instrument

Safely return your instrument to us for repair, calibration, diagnosis, etc.

Whatever the reason for returning your instrument (e.g. for repair, calibration, diagnosis or modification, etc.), the equipment returned to Endress+Hauser's premises is subject to specific supervision to ensure that your request is handled efficiently and in accordance with the standards in force.


  • Register your requests quickly and easilyt

  • Follow a few simple steps to access a faster return service

  • Activate secure processing of your device in an Endress+Hauser workshop


  1. Download the document

  2. Complete it (indicate the reason for return)

  3. Print it out

  4. Insert it inside the shipping carton. Caution: Instruments must be cleaned and packed if they have been in contact with the process